29/05/2015

IT Support

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We appreciate how essential reliable IT support is to our customers – having systems working 24/7 is key to many of our customers. Having the expertise, flexibility and infrastructure to support SME customers that are all too often thinly stretched is where Switchnet comes in.

Technical-support

A Team of Local Certified Professionals

We are an established provider of professional IT support, and offer: ad-hoc, formal computer support agreements, and complete technology outsourcing. Targeted at SMEs, we know that cost effectiveness, dependability, and professionalism need to go hand in hand.

IT Support Resourcing to Suit your Company

We offer standard and bespoke support agreements to suit the needs of all SMEs, and can even provide a Pick ‘n’ Mix for those customers with specific requirements. We provide the SME complete outsourced technology support solution, whether that means replacing or supplementing your current IT team with a more dependable and cost effective solution, or being on hand only occasionally just when required.

Pro-Active Support

Pro-active IT support from Switchnet Services is unlimited, ensuring that you experience the absolute minimum downtime possible and allowing you to stop worrying about your systems, and keep doing what you do best.

Our pro-active IT support packages utilise market leading software to allow us to monitor your systems on an on-going basis, and manage any issues before they evolve in to problems.

Ad-Hoc Support

Ad-hoc IT support from Switchnet Services is dependable, efficient and cost-effective. We respond to hundreds of computing and network issues each year, and have built up a reputation for affordable reliability.

Our experienced IT engineers can provide support on an unlimited pro-active basis or through ad-hoc call outs. We are flexible in our approach to IT support, and will always advise you of the system which will be most cost-effective for you – we believe in growing with our clients and offering the service which is best suited to them.